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Frequently asked questions
How long does shipping take?
Once your order has been placed, our team carefully prepares and packages it within 1 to 3 business days. After the package has been dispatched, the delivery time is typically between 5 to 7 business days, depending on the shipping destination and local courier services. You will receive a tracking link via email as soon as your order is on its way, so you can follow the progress of your delivery at any time.
Can I track my order?
Yes, absolutely. As soon as your order has been shipped, you will receive a confirmation email including a tracking link. This allows you to follow your package in real time until it arrives at your doorstep.
What payment methods do you accept?
We accept all major payment methods including credit and debit cards, PayPal, and Klarna. All transactions are processed through secure and encrypted payment gateways to ensure that your information is fully protected at all times.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping times and costs may vary depending on the destination. During checkout, you will see the available shipping options for your location. Please note that customs duties or import taxes may apply depending on your country’s regulations, and these are the responsibility of the customer.
How can I contact customer support?
If you have any questions or need assistance, our customer support team is here to help. You can reach us via email and we aim to respond within 24 hours on business days. Our goal is to provide you with fast, reliable, and friendly support.
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